Privacy Policy
Dr. Hans Ruiz, located in Tijuana, Baja California, Mexico, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website https://hansruiztrauma.com.
1. Information We Collect
We collect personal information such as your name, email address, and phone number when you fill out our contact, information request, or appointment forms.
Additionally, during in-person medical care, information related to your consultation, medical records, and clinical documentation may be generated in accordance with applicable laws.
2. How We Use Your Information
- To schedule medical appointments or consultations.
- To communicate regarding medical services, procedures, and follow-up care.
- To create and manage medical records.
- To provide information requested by you.
- To improve the accuracy and documentation of the medical care provided.
- During medical consultations, technological clinical support tools may be used, including voice processing and transcription, for the purpose of documenting medical information and facilitating the integration of medical records.
3. Video Surveillance and Clinical Support Tools
The clinic facilities may use video surveillance systems for security purposes, protection of patients and medical staff, access control, and incident management.
Additionally, digital clinical support and medical documentation tools may be used during consultations. The information obtained will be considered confidential and handled in accordance with applicable regulations regarding personal and sensitive personal data protection.
4. Data Protection
We implement administrative, physical, and technical safeguards to ensure your data is protected against unauthorized access, disclosure, loss, or misuse.
Access to medical information and personal data will be restricted exclusively to authorized personnel and handled under strict confidentiality measures.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties, except when necessary for technological services related to clinic operations and clinical documentation.
We may also share information when required by law or when expressly authorized by the data owner.
6. Your Rights
You may request access, correction, updating, cancellation, or objection regarding the processing of your personal data (ARCO Rights) by contacting us at oficina@hansruiztrauma.com.
7. International Users
By using this website, you understand that your information may be transferred to and processed in Mexico, where our medical office is located.
8. Updates
We may update this Privacy Policy periodically. Any changes will be reflected on this page together with the updated revision date.
Last updated: May 2026